Business Outsourcing and Call Centers

Business Outsourcing Solutions for Agile Growth

When done right, key business functions outsourcing can unleash efficiency, lower overheads and enable companies to grow at an accelerated rate. We have at Jobman Global, practical experience in establishing and operating Business Process Outsourcing (BPO) and call center services to your precise requirements.

And whether you want to set up an ITES service centre, rationalise customer care, outsource non-core business processes or any combination of the above, we offer end to end solutions, including infrastructure set up, talent sourcing and management.

Our Business Outsourcing Services Include

01.

Complete BPO & Call Center Setup

We assist you in establishing business process outsourcing or call centers with:

  • Provisioning of office space and infrastructure
  • Planning of technology setup and operations
  • Project managers, team leaders and support executives

02.

Talent Acquisition & Workforce Management

We handle recruitment, onboarding, and team management across:

  • Voice and non-voice processes
  • IT-enabled services (ITES)
  • Data entry, customer service, and backend support

03.

Operations & Performance Oversight

We have quality control, training, and KPI-based management, which provides us with consistency in delivering services and operating efficiency.

04.

Customizable Engagement Models

Select between managed services, co sourcing or build operate transfer BOT models- depending upon the maturity of your business and the objectives of outsourcing.

05.

Process Transition & Setup Advisory

Have an existing process that you need to move off shore or expand a pilot program? Our professionals extend smooth transition planning and operational readiness checks.

Why Jobman Global for Business Outsourcing?

Scale Smart with Strategic Outsourcing

You can grow your business, or want to begin on a small scale. Jobman assists you in establishing dependable, economical and high performing outsourced operations, so that you can concentrate on what really counts, increasing your business.